Social Wellness

Part of Highlands House’s Service Offering Social Wellness Residents begin their journey at Highlands House with the Social Work team facilitating a full psychosocial and functional assessment of all applicants. The interdisciplinary healthcare team then collaborates to determine eligibility, the level of care needed, and suitable placement. On admission, a care plan is devised to […]

Ageing in Health

Part of Highlands House’s Service Offering Ageing in Health Health Centre Highlands House boasts a 24-hour nurse-run health centre (clinic) addressing all our residents’ health needs. Our nurses perform room-based nursing for those residents who cannot attend the clinic or are too unwell and being cared for in bed, with 5 nurses rotating on the […]

Quality of Life

Part of Highlands House’s Service Offering Quality of Life Benchmarked Care Highlands House has formed part of the Seniors Quality Leap Initiative (SQLI) since 2020. We benchmark our services against 13 leading North American aged care facilities using the interRAI Minimum Data Set to measure the quality of our services and find ways to continue […]

Personalised Care

Part of Highlands House’s Service Offering Personalised Care Our care team strives to offer excellent care for each resident in the Home. Day and night shifts have allocated unit managers who set up detailed, personalised care plans for each resident on admission. Care needs identified include but are not exclusive to mobility, feeding, hygiene, dressing, […]